1. Reports for monitoring and controlling operations are used to provide feedback and other information for decision making plans, operating reports, and personal activity reports.
2. Primary research contains information that you gather specifically for a new research project, and secondary research contains information that others have gathered and published.
3. A survey is made reliable and valid by avoiding leading questions, avoiding ambiguous discriptors, avoiding compound questions, formulating questions to provide answers that are easy to analyze, keeping the questionanaire short and easy to answer, and providing clear instructions to make sure people can't be expected to remember.
4. A conclusion is using a direct approach to communicate the main idea quickly, and a recommendation is establishing the need for action, introducing the benefits, listing the steps required to achieve the benefit, and explaining each step more fully.
5. Proposal writers use RFP by including instructions that specify exactly the type of work to be performed or products to be delivered, along with budgets, deadlines, and other requirements.
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